Emergency Information

During severe weather events and other emergency situations, you’ll find timely information and updates here to help you and your family stay safe. We also encourage you to follow the City on Facebook and Twitter, and to subscribe to our Emergency Alert feature, which enables us to provide you with critical information quickly in a variety of situations.

If you’re unsure whether you live in the City, please use the Property Locator Application to decide.

Inclement Weather Event - Jan 6-7, 2017

In preparation for winter weather forecasted for this weekend, the City’s Public Works Department will pre-treat bridges and overpass surfaces. Parking will not be permitted on Main Street from the Hyatt block to Fluor Field beginning Friday at 11:30 p.m. through Saturday at 8 a.m. in order to allow crews to remove any snow that has accumulated. 

Depending on the amount and type of precipitation, crews will work off an established priority list of locations to clear and treat if necessary. The list includes the 35 bridges located within the city limits, major thoroughfares with steep grades, parking garage entrances and major intersections. Motorists are advised to use extreme caution if they must travel on icy roads and to treat intersections without functioning traffic signals as all-way stops.  

Greenlink public transportation is monitoring the weather forecast, and will make a determination about the Saturday bus service on Friday. 

  1. Snow & Ice Removal
  2. Flood Safety
  3. Useful Phone Numbers
  4. Down Trees & Limbs


All streets in the city are assigned one of the following priorities:
  • Priority A: This includes primary routes, hazardous bridges, arterial streets, steep grades and major collector streets, and will be the 1st roadways to be cleared of ice / snow. Examples include Church Street, Laurens Road, Roper Mountain Road and Pleasantburg Drive.
  • Priority B: This includes collector streets. On these streets, snow and ice will be removed or they will be spread with sand to make travel as safe as possible. Sand will only be used whenever it is deemed necessary. Examples include McDaniel Avenue, Rutherford Road, Verdae Boulevard and Parkins Mill Road.
  • Priority C: This includes residential collectors and commercial streets. These routes will be plowed once “A“ and “B” streets have been addressed and all hill and trouble spots will be covered with sand. Examples include Cleveland Street, Lowndes Hill Road and Wembley Road.
  • Priority D: This includes select neighborhood streets with steep hills or other trouble spots. These are only plowed if all other priorities have been addressed and if resources and supplies are available.
  • Driveway Entrances: The removal of snow, both on and off the public right-of-way is the responsibility of the property owner.