All eligible GAP riders traveling in the fixed route service area during fixed route hours must pay a fare. Only a Personal Care Attendant (PCA) traveling with an ADA certified rider may travel free of charge. Fares for GAP are twice the fare for the same trip on Greenlink's fixed route bus (amount shown below). Drivers cannot make
GAP Fare - $3.00 each way
Riders traveling in the trolley route service area during trolley hours may ride GAP at no charge.
Pickup & Drop Off
You may expect to be picked up within a 30-minute "window" of your scheduled pickup time. You should be ready to board the vehicle at the beginning of your "Pickup Window," which is 15 minutes before and 15 minutes after your pickup time.
A paratransit vehicle arriving any time within the pickup window will wait up to five (5) minutes for the passenger. It is important to remember that buses arriving within 15 minutes before or 15 minutes after the scheduled pickup time are considered on time and within the time window. Should a vehicle arrive early (before the
You will not be considered a "no-show" if you refuse a ride that arrives later than the 30-minute window.
Boarding with a Mobility Device
All GAP vehicles are equipped with passenger lifts that meet ADA specifications. Lifts will only accommodate mobility devices such as wheelchairs and three-wheel scooters up to 48" by 30" with a total weight up to 800 pounds, including the passenger. Mobility devices that exceed these standards may not be transported.
- If you need a passenger lift to board a vehicle, the driver will assist you. All drivers are trained to operate the lift.
- If needed, you may also board the vehicle while standing on the lift.
- For your safety, please make sure your wheelchair or other mobility device is maintained in accordance with manufacturer's specifications.