Show All Answers

1. Who do I call if the sewer is backing up in my house?

Call Public Works Operations Immediately at 864-467-4335 or 864-467-4336, we will dispatch a crew to check the City’s main sewer line in the street. Be prepared to call a plumber if there is no problem with the City main sewer line.

2. Who do I call if I need to have my sewer line located?

Call Public Works at 864-467-4345. If it is a public sewer line, call the Palmetto Utility Location Service at 888-721-7877.

3. Who do I call if a sewer man hole is missing or running over?

Call Public Works Operations immediately at 864-467-4335 or 864-467-4336.

4. Does the City locate private sewer laterals?

Normally no, only in cases involving a public safety issue due to traffic density or traffic volume on a city street.

5. What sewer lines are the City responsible for?

All public main sewer lines. No private sewer laterals which connect from the private structure to our public main sewer lines. Call Public Works Operations at 864-467-4335 or 864-467-4336 for more information.